Our annual spa service contract includes 2 visits in a 12-month period.

Upon arrival, one of our engineers will carry out a thorough test of all parts and components.

Once a year, one of our engineers will carry out a thorough test of all parts and components:

• Plumbing & jet clean treatment carried out.
• Spa is fully drained, cleaned and rinsed.
• Pillows / headrests are removed (where possible) and cleaned
• Initiate Spa re-fill and water balanced using customer chemicals
• Spa cover is cleaned and lifting mechanism checked (where possible)

On the remaining visit, your spa will be checked, drained, cleaned and re-filled.
Once you have completed your payment, we’ll be in touch to arrange a suitable time and date.

Please Note: 

• It is important that the hot tub is full before the engineer is scheduled to visit for any repair or service.
• All prices exclude chemicals and water management products or any repairs

For additional information contact support@londonessexoutdoorliving.co.uk

Full-Service Terms & Conditions

IMPORTANT: 48 HOURS NOTICE IS REQUIRED FOR ANY CANCELLATIONS OR CHANGES. FAILURE TO DO SO WILL RESULT IN THE FULL-SERVICE FEE BEING CHARGED.